Privacy Policy
Grand Express (Hong Kong) Limited
Grand Express (Hong Kong) Limited (hereinafter referred to as “the Company”) places great importance on your privacy. This Privacy Policy aims to explain how we collect, use, protect, and share the personal information you provide when using the “Grand Self-Pickup Point” application (hereinafter referred to as “the App”).
1. Information Collection
We may collect the following types of information:
● Personal Identification Information: Including but not limited to your name, contact information (such as phone number and email address).
● Usage Data: When you access and use the App, we may automatically collect information about your device, IP address, browser type, operating system, access times, and usage patterns.
● Location Information: When you use our parcel pickup management features, we may collect and use your location information.
2. Information Usage
The information we collect will be used for the following purposes:
● Providing Services: Using the information you provide to notify you of parcel arrivals and assist you in managing pickups.
● Improving Services: Analyzing usage data to improve the features and user experience of the App.
● Customer Support: Responding to your inquiries, feedback, and complaints.
● Image Collection: When checking logistics and uploading payment vouchers, users are required to obtain image information from their cell phones.
3. Information Sharing
We will not share your personal information with third parties, except in the following circumstances:
● Legal Requirements: We may disclose your information as required by law, regulation, or governmental request.
● Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
4. Information Protection
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that data transmission over the internet cannot be guaranteed to be completely secure.
5. Your Rights
You have the right to:
● Inquire whether we hold your personal information;
● Request access to, correction, or deletion of your personal information;
● Request restriction of or object to the processing of your personal information.
6. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and will indicate the updated date. Please review it periodically to stay informed of our latest privacy practices.
7. Contact Us
If you have any questions about this Privacy Policy or need more information, please contact us:
● Company Name: Grand Express (Hong Kong) Limited
Thank you for using the “Grand Self-Pickup Point” application. We are committed to protecting your privacy and providing quality service.
Grand Express (Hong Kong) Limited
July 9, 2024
隱私條例
冠達快運（香港）有限公司
冠達快運（香港）有限公司（以下簡稱「本公司」）非常重視您的隱私權。本隱私條例旨在說明我們如何收集、使用、保護和分享您在使用『冠達自提點』應用程式（以下簡稱「本應用」）時提供的個人信息。
1. 信息收集
我們可能會收集以下類型的信息：
● 個人身份信息： 包括但不限於您的姓名、聯繫方式（如電話號碼和電子郵件地址）。
● 使用數據： 當您訪問和使用本應用時，我們可能會自動收集有關您的設備、IP地址、瀏覽器類型、操作系統、訪問時間和使用模式的信息。
● 位置信息： 當您使用我們的取件管理功能時，我們可能會收集和使用您的位置信息。
● 圖片收集：当查詢物流，及上傳付款凭证時，需要用戶從手機獲取圖片信息。
2. 信息使用
我們收集的信息將用於以下目的：
● 提供服務： 使用您提供的信息來通知您到件情況，並幫助您管理取件事宜。
● 改進服務： 分析使用數據以改進本應用的功能和用戶體驗。
● 客戶支持： 回應您的查詢、意見和投訴。
3. 信息共享
我們不會與第三方分享您的個人信息，除非在以下情況下：
● 法律要求： 根據法律、法規或政府要求，我們可能需要披露您的信息。
● 業務轉讓： 在公司合併、收購或資產出售的情況下，您的信息可能會被轉讓給新的業主。
4. 信息保護
我們採取合理的技術和組織措施來保護您的個人信息免受未經授權的訪問、使用或披露。然而，請注意，互聯網上的數據傳輸無法保證完全安全。
5. 您的權利
您有權：
● 查詢我們是否持有您的個人信息；
● 要求訪問、修改或刪除您的個人信息；
● 要求限制或反對處理您的個人信息。
6. 隱私條例的變更
我們可能會不時更新本隱私條例。任何變更將在本頁面上發布，並會註明更新日期。請定期查閱以了解我們的最新隱私條例。
7. 聯絡我們
如對本隱私條例有任何疑問或需要更多信息，請聯繫我們：
● 公司名稱： 冠達快運（香港）有限公司
感謝您使用『冠達自提點』應用程式。我們致力於保護您的隱私並提供優質的服務。
冠達快運（香港）有限公司
2024年7月9日
